Areas of Expertise

Keane has extensive experience across hospitality, travel, gaming, and entertainment industries. We’ve provided passenger service solutions to one of the world’s largest airlines, application conversion services for a dominant hotel chain, data management services for numerous reservation systems, and more.

 Keane also has a proven track record in implementing the following solutions for the airline industry:

  • Airline passenger systems

    Keane’s expertise includes development of systems for flight management, space control, routing, seat map configuration, seat assignment, host booking, booking through EDIFACT and TTY messages, passenger recommendations, customer profiles management, and more. Keane’s personnel hold global patents in this domain.

  • Airline availability systems

    Keane has developed airline availability management systems that use RMS data, resulting in greater revenue and reduced load on the reservation system.

  • Airline cargo systems

    Keane is involved in the development of cargo systems that encompass cargo flight management and route generation systems.

  • Departure control systems

    Keane has developed departure control systems that include fully functional passenger check-in, passenger self-service Web check-in, baggage check-in, and kiosk check-in systems. The company also played a key role in building a check-in assistant application that interacts with multiple departure control systems through a common interface.

  • Airline message interface

    Keane has developed message interfaces between airline passenger systems and legacy TPS systems using IATA standard messages such as EDIFACT.

In these engagements we’ve helped clients enhance customer satisfaction, meet SLAs, and gain valuable insight into their operations and ways to improve their business.

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Find out more about the solutions and services we provide to the hospitality industry.         
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