Remote Infrastructure Management Services

Keane’s Network Operations Center in Hyderabad, India, provides extensive redundancy and failover safeguards to ensure that your network never hesitates. Keane works with clients to select the blend of onsite, offsite, nearshore, and offshore management that’s right for them.

Our services include:
Database Administration	Proactive database monitoring and health management; database migration and upgrades; backup and recovery; database management
Desktop Services	Configuration standardization; automated software deployment; antivirus management; desktop OS upgrades; asset management and user account management
Messaging Systems	Messaging strategy and solution design; implementation and migration including integration/consolidation of different messaging systems; proactive e-mail server monitoring and health management; mail system maintenance; back up and recovery
Network Management	Proactive network monitoring, management, and support; internet and portal optimization; LAN, WAN, extranet management; network availability and performance management and optimization; network design, architecture, and migration assistance
Server and Mainframe	Administration, performance monitoring, capacity planning, and tuning; OS and user management; software and hardware troubleshooting; server security, consolidation, and backup
Security Services	Infrastructure security assessment; plan and policy development; virus and spam control; disaster recovery plan and processes; implementation and maintenance of intrusion detection systems; penetration testing
Storage Management	Storage strategy assessment; DAS, SAN, NAS solution design and implementation; storage monitoring and management including restores and backups; storage planning, deployment, and support