Hospitality

To compete effectively, hospitality companies require real-time and proactive capabilities in their back-office, as well as robust customer relationship management, central reservation, and property management systems.  On the front-end, they’ve got to provide the convenience, pricing, and services that ensure that customers come back soon — and often.

Keane’s in-depth hospitality expertise gives companies the flexibility they need to adapt to ever-fluctuating inventory, increase customer loyalty, and maximize occupancy levels. Our value proposition is a compelling one: significant hospitality experience, in combination with our global delivery capabilities, enables our clients to drive down total cost of ownership while optimizing revenue streams and profitability.

---

Client Profile: La Quinta

As part of La Quinta's corporate mission to provide superior customer service, the organization focused on improving its customer and business support applications. La Quinta was able to improve the overall quality of its business-critical systems and reduce information technology costs by implementing Keane's comprehensive Application Outsourcing solution and our offshore delivery capabilities. La Quinta exemplifies how Keane manages mission-critical systems through global delivery while providing consistent bottom-line benefits for clients and their customers. Watch the video case study now and see what La Quinta’s leaders have to say about their partnership with Keane.

Client Profile: Cendant Corporation

When Cendant Corporation, one of the world’s foremost providers of travel and real estate services, announced in October 2005 that it was splitting into four separate businesses, it began one of the largest, most complex corporate breakups in history. Early on, Cendant brought Keane in to lead the split of Cendant’s corporate IT function. Read the full case study.