Keane Wins Orange Supplier Excellence Award for Relationship Management
31 March 2010
Excellence Awards honor the leaders in Orange’s year-long effort to develop supplier relationship management
Boston – March 31, 2010 - Keane Inc., a U.S.-based IT services firm that helps clients realize the greatest value from their IT, today announced the win of the Orange Supplier Excellence Award for Relationship Management. Orange, a leading telecommunications operator in Europe, began the supplier awards program this year to culminate the year-long scheme to develop supplier relationship management.
“My vision was simple,” said Allison Ford-Langstaff, director of sourcing and SRM at Orange. “I wanted to create a program that demonstrated and communicated our understanding of our supply base. And I wanted it to show, through tangible business KPIs, how buyers working alongside internal stakeholders bring about value.”
- Right-sized – Keane is the right size to provide the hands-on collaboration and delivery excellence that a business requires, yet large enough to provide the technical skills that help drive performance.
- Agile, adaptive engagement options – A smart mix of onsite and offshore resources are deployed that synch with evolving business drivers.
- Easy to work with – Collaborative methods are used that enable Keane to function as an extension of an organization, which enhances communication and speeds decision making and service alignment.
Keane’s approach ensures that a company’s IT applications are optimised to deliver more. In 2009, the partnership with Orange resulted in lower total cost of ownership and value adds of a few million dollars.
“Keane is delighted to be recognized for superior Relationship Management as the winner of the Orange Supplier Excellence Award,” stated Mr. Ian Miller, executive vice president, Keane EMEA. “Our relationship model emphasizes agility and adaptability in the delivery, collaboration and quality excellence Orange requires. This honor is a testament to the relationship we have with Orange, built over a strong foundation of collaborative behaviors, sustained delivery quality, and continuous alignment to Orange’s business goals. Our relationship has evolved from a simple supplier-customer engagement, to a strategic partnership where we are assisting Orange in reacting to market changes and demands.”
About Keane
Keane partners with businesses and government agencies to optimize IT. In business since 1965, Keane is a global Applications and Infrastructure Solutions firm headquartered in the United States with approximately 11,000 employees globally.
For more information about Keane’s services, solutions, products, and locations, please visit www.keane.com.
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