A Balanced Approach to Offshore Outsourcing: Gain Strategic Improvements in Business Performance

This paper is about...

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Leveraging offshore outsourcing to improve business performance. Although the quest for cost savings inspired initial forays into offshore outsourcing, companies are now using offshore delivery to achieve significant improvements in business performance — transforming outsourcing from a tactical and technical point solution to a long-term business strategy for creating and defending competitive advantage.

It is written for...

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CEOs, CIOs, and other decision makers looking to leverage global sourcing to gain long-term process optimization, business-oriented measurements, and enhanced control over IT assets and activities.

It covers...

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•	How to implement a productive and effective long-term outsourcing strategy
•	An explanation of application and business process outsourcing
•	The opportunities and challenges associated with offshore outsourcing — offering executives a balanced and realistic approach for maximizing its benefits and applicability within their organization
•	What constitutes a balanced approach to offshore outsourcing and which areas within an organization require particular attention
•	The synergies of combining application outsourcing (AO), business process outsourcing (BPO), and offshore outsourcing

Be sure to see...

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The “Sweet Spot” – Figure 3 on page 4 – which identifies the optimal convergence between AO, BPO, and offshore outsourcing — giving organizations the highest business performance and lowest operating costs.


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